Shipping policy

Thank you for shopping with Save4lyf.
We are committed to delivering your orders safely and efficiently.

Please read our shipping policy carefully before placing an order.

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing includes:

  • Order verification

  • Quality checks

  • Packaging

  • Dispatch preparation

Orders are not processed on:

  • Sundays

  • Public holidays

  • Major festival holidays

During high-demand periods, processing times may be slightly delayed.

2. Estimated Delivery Time

Estimated delivery times:

  • India: 5–12 business days

  • Remote areas may require additional time

Delivery times are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Operational disruptions

  • Incorrect shipping details

We do not guarantee exact delivery dates.

3. Shipping Charges

We may offer:

  • Free shipping on selected products or promotions

  • Standard shipping charges depending on location and product type

Shipping charges (if applicable) will be displayed at checkout before payment.

4. Cash on Delivery (COD)

We may offer Cash on Delivery (COD) on eligible orders and locations.

Important COD conditions:

  • COD availability depends on pin code serviceability

  • Customers must provide a valid phone number

  • Repeated fake or rejected COD orders may result in future order restrictions

We reserve the right to deny COD access to suspicious or high-risk orders.

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email/message

  • Tracking details (if available)

Tracking updates may take 24–72 hours to become active after dispatch.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect information is provided:

  • Delivery delays may occur

  • Additional shipping charges may apply

  • Orders returned due to incorrect addresses may not qualify for free reshipping

We are not responsible for losses caused by inaccurate customer information.

7. Delayed Deliveries

While we strive for timely delivery, delays may occur due to:

  • Courier partner issues

  • Weather conditions

  • Customs or regional restrictions

  • High order volumes

  • Unforeseen operational issues

Save4lyf is not liable for shipping delays caused by third-party logistics providers.

8. Lost or Stolen Packages

Once the package is marked as delivered by the courier:

  • Save4lyf is not responsible for lost or stolen packages

  • Customers should ensure someone is available to receive the order

If you believe your package was delivered incorrectly, contact the courier service directly and notify us immediately.

9. Damaged Packages

If your package arrives damaged:

  • Do not discard the packaging

  • Record a clear unboxing video

  • Contact us within 48 hours of delivery

Claims for damaged, missing, or incorrect items require:

  • Mandatory unboxing video proof

  • Clear photos/videos of the issue

Without valid proof, claims may not be accepted.

10. Unboxing Video Requirement

A full unboxing video is mandatory for:

  • Damaged product claims

  • Missing item claims

  • Wrong product claims

The video must:

  • Start before opening the package

  • Clearly show the shipping label

  • Clearly show all package contents

  • Show the issue without cuts or edits

This policy protects both customers and our business from fraudulent claims.

11. Multiple Shipments

Orders containing multiple products may arrive separately depending on:

  • Warehouse availability

  • Supplier location

  • Shipping partner logistics

Customers may receive separate tracking updates for different items.

12. International Shipping

Currently, we may primarily serve customers within India.

International shipping availability may vary depending on:

  • Country restrictions

  • Product eligibility

  • Shipping partner availability

Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country.

13. Refused Deliveries

If a customer refuses delivery:

  • Shipping charges may become non-refundable

  • Repeat refused orders may result in account restrictions

  • COD access may be permanently removed

14. Fraud Prevention

To prevent fraudulent activities:

  • Orders may undergo verification checks

  • High-risk orders may be delayed or canceled

  • We reserve the right to refuse suspicious transactions

15. Shipping Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice.

Changes become effective immediately upon posting on the website.

16. Contact Information

For shipping-related questions or support, contact us:

Store Name: Save4lyf
Email: save4lyf123@gmail.com
Website: Save4lyf